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I think this is a very serious problem : we customers trust the honesty and reliability of the tech support people, who can control our computers when we call for help, and we don't want them to take advantage of that to access personal information, like e-mails accounts or else. I mmediately changed all my passwords from my HP Pavillion and called back the customer service to report the problem unfortunately, I got people in India again and they did not help me.
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A few hours later, I got an email saying that a connection had just been made with my user ID on my Yahoo account from a computer in India!!! We ended the call and I thought that he no longer had control on my computer. I was quite reluctant to give him this personal information, so I told him I would do it by myself.
WHAT IS A CYBERLINK WEBCAM SPLITTER INSTALL
He insisted a lot for me to give him my credit card number, saying that it was very difficult to install and I would need his help. This guy mentioned McAffee and he wanted me to buy it I was still in the trial period. I did not dare to uninstall the Cyberlink Webcam but I had also sent them a message and now, for some reason, my webcam seems to work again on Skype Don't know if it was a temporary problem for them or what they did, but hopefully it will continue working. If not, then please try un-installing and re-installing youcam from this document which would fix it.Ĭonsidering, this forum has some of the best people in the world available and ready to help. What happened with the usual webcam, which had always worked perfectly, and how can I fix that. Hi, I have used Skype without any problem for years but during my last conversation, the webcam suddenly stopped working and I now have something called "Cyberlink Youcam Splitter", with a black image which is reversed : I can read it backwards saying "Cyberlink youCam 5 - Please, start the webcam" but nothing happens when I click on it.